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Your account has been locked. To unlock your account, visit Unlock your Account.

You may also contact Customer Service to unlock your account.

  • Dillard's Credit Cardmembers call 1-800-643-8278, Monday through Saturday, from 7:00 a.m. to midnight Central Time,
    and Sunday, from 10:00 a.m. to 8:00 p.m. Central Time

  • Dillard's American Express® Cardmembers call 1-866-834-6294, 24 hours a day, 7 days a week

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